Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary: The
Training, Safety, and Quality (TSQ) Specialist plays a key role in shaping the growth and development of NTI's workforce. This position is focused on delivering high-impact training and skill development programs while supporting safety and quality initiatives in the field. The TSQ Specialist will conduct regular field observations on ISP/OSP projects to identify training needs, support team development, and reinforce a culture of continuous improvement. By combining technical expertise with hands-on support, the TSQ Specialist ensures employees are empowered, equipped, and aligned with NTI's commitment to excellence.
Key Responsibilities - Lead and support technical training programs, new hire bootcamps, e-learning platforms, and on-the-job skills acquisition initiatives.
- Collaborate with leadership to maintain and deliver training matrices and onboarding plans that support employee growth across departments.
- Conduct job site visits to assess employee development needs, observe work practices, and identify opportunities for improvement in training, safety, and quality.
- Deliver engaging training content through in-person, virtual, and digital formats, tailored to various roles and skill levels.
- Support the integration of new team members by promoting NTI's culture, evaluating early performance milestones, and ensuring alignment with core expectations.
- Conduct skills assessments to measure technical proficiency and help employees progress through NTI's career development program.
- Collaborate with project managers and subject matter experts to embed training and quality into daily operations and project planning.
- Lead risk assessments and job hazard analyses (JHAs), ensuring training needs are addressed proactively in higher-risk activities.
- Contribute to incident reviews by helping to facilitate root cause analysis, document lessons learned, and recommend training-related corrective actions.
- Promote a behavior-based training approach by coaching field leaders and encouraging positive reinforcement in the workplace.
- Track and support the implementation of corrective actions following audits, site visits, and quality reviews.
- Plan and facilitate training sessions across departments, ensuring learning objectives align with both organizational goals and individual development.
- Provide general support to the TSQ team and contribute to strategic initiatives as needed.
Required Knowledge, Skills & Abilities - Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Strong communication, leadership, and interpersonal skills with the ability to engage team members at all levels.
- Ability to effectively manage multiple tasks and prioritize in a fast-paced environment.
- Self-motivated, detail-oriented, and capable of working both independently and collaboratively.
Education and Experience:
- Minimum 2 years of experience in a construction or data center environment with knowledge of fiber optics and communication technologies.
- Previous teaching or training experience is a bonus.
- Work Environment:
- The position is based in a dynamic construction setting with exposure to active production operations.
- May occasionally involve working in varied environmental conditions, including extreme heat or cold, elevated noise levels, vibration, and exposure to airborne particles associated with a construction environment.
- Physical Requirements:
- Role involves a range of physical activities, including standing, walking, sitting, balancing, stooping, kneeling, reaching, climbing and other movements as needed
Pay rates and benefit levels are determined by union classifications which are set by the union.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
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