Job Description

We are seeking an experienced Lead UX/UI Designer to spearhead the user experience and interface design for our web application portfolio. This role combines strategic design thinking with hands-on execution, requiring both individual contribution and team leadership capabilities. The successful candidate will drive user-centered design processes, establish design systems, and collaborate closely with product management, engineering, and stakeholder teams to deliver exceptional digital experiences.

About the Role

This role combines strategic design thinking with hands-on execution, requiring both individual contribution and team leadership capabilities.

Responsibilities

• Design Leadership & Strategy
• Lead the end-to-end design process for complex web applications, from initial user research and concept development through final implementation and post-launch optimization.
• Develop and maintain comprehensive design strategies that align with business objectives and user needs.
• Champion design thinking methodologies across the organization and establish design best practices and standards.

• User Experience Design
• Conduct and oversee user research initiatives including interviews, surveys, usability testing, and analytics analysis to inform design decisions.
• Create detailed user personas, journey maps, and experience flows that capture complex user interactions and edge cases.
• Design information architecture and navigation systems that scale effectively across multiple web applications and user types.

• User Interface Design
• Develop high-fidelity mockups, prototypes, and interactive designs using industry-standard tools such as Figma, Sketch, or Adobe XD.
• Create and maintain comprehensive design systems that ensure consistency across all digital touchpoints while allowing for flexibility and growth.
• Design responsive interfaces that work seamlessly across desktop, tablet, and mobile web experiences.

• Team Leadership & Collaboration
• Mentor and guide junior designers, providing feedback on their work and supporting their professional development.
• Collaborate closely with product managers to translate business requirements into intuitive user experiences.
• Work hand-in-hand with engineering teams to ensure design feasibility and maintain design integrity throughout the development process.
• Present design concepts and rationale to stakeholders and executive leadership.

• Process & Quality Assurance
• Establish and refine design workflows that integrate smoothly with agile development processes.
• Conduct design reviews and quality assurance checks to ensure deliverables meet established standards.
• Stay current with industry trends, emerging technologies, and design best practices, incorporating relevant innovations into the team's approach.

Qualifications

• Experience & Education
• Bachelor's degree in Design, Human-Computer Interaction, or related field, with 7+ years of professional UX/UI design experience focused on web applications.
• Minimum 3 years in a senior or lead design role with demonstrated experience managing design projects and mentoring team members.

• Technical Skills
• Expert proficiency in design tools including Figma, Sketch, Adobe Creative Suite, and prototyping tools like InVision or Principle.
• Strong understanding of web technologies including HTML, CSS, and JavaScript capabilities and limitations.
• Experience with design systems and component libraries, including knowledge of tools like Storybook or similar platforms.

• Design Expertise
• Demonstrated expertise in user research methodologies, usability testing, and data-driven design decisions.
• Strong visual design skills with excellent typography, color theory, and layout composition abilities.
• Deep understanding of accessibility standards (WCAG 2.1) and inclusive design principles.

• Leadership & Communication
• Proven track record of successfully leading cross-functional teams and managing complex design projects from conception to launch.
• Excellent presentation and communication skills with the ability to articulate design decisions to both technical and non-technical stakeholders.
• Experience building and scaling design teams in fast-paced, iterative environments.

Preferred Skills

• Previous experience in SaaS, fintech, healthcare, or other regulated industries where user experience directly impacts business outcomes.
• Familiarity with front-end frameworks like React, Angular, or Vue.js and how design decisions impact development implementation.
• Experience with user analytics tools such as Google Analytics, Mixpanel, or similar platforms.
• Background in conducting workshops and design sprints to facilitate collaborative problem-solving sessions.

Pay range and compensation package

Competitive salary range commensurate with experience, comprehensive health and wellness benefits, and flexible remote work options with occasional in-person collaboration requirements. Professional development budget for conferences, courses, and design tool subscriptions. Opportunity to shape the design culture of a growing organization and work on products that directly impact user success and business growth.

Equal Opportunity Statement

This role offers the unique opportunity to combine strategic design thinking with hands-on execution while building and leading a world-class design team. The ideal candidate will thrive in an environment where user advocacy, design excellence, and business impact intersect to create meaningful digital experiences.

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