Chat Support Agent Job at Laka Group, Miami, FL

N1d2V1BraDA0ejhWQ0pYME9mb05hcXVrRWc9PQ==
  • Laka Group
  • Miami, FL

Job Description

This is a remote position.

About the Role: Join our dynamic team at Laka Group SRL as a Chat Support Agent in the Civil Engineering industry. As a crucial member of our customer support team, you will play a key role in providing exceptional service to our clients.

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries via chat in a timely and professional manner
  • Provide technical support and troubleshooting assistance
  • Ensure customer satisfaction by addressing concerns and resolving issues
  • Document customer interactions and feedback for continuous improvement
  • Collaborate with internal teams to escalate complex issues

Requirements:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Experience in customer service or support role preferred
  • Knowledge of Civil Engineering concepts a plus

Qualifications:

  • High school diploma or equivalent
  • Proven experience in a customer-facing role
  • Proficiency in typing and navigating computer systems
  • Ability to work flexible hours, including weekends and holidays

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and inclusive work environment
  • Chance to work with cutting-edge technology in the Civil Engineering industry


Job Tags

Full time, Flexible hours,

Similar Jobs

Taurus Industrial Group, LLC

Sheet Metal Worker Job at Taurus Industrial Group, LLC

 ...Job Description We are seeking a skilled Metal Worker to join our dynamic team in Beaumnt TX. The ideal candidate will possess a strong background in metal fabrication and machining, with a focus on precision and quality. As a Metal Worker, you will be responsible... 

PharmaLogic

Delivery Courier (Driver) Job at PharmaLogic

Job Title: Driver FLSA Status: Non-exempt Position Type: Part-time Pay Type: Hourly Pay Rate: $18.00 Reports To: Pharmacy...  ...consisting of hospitals, physician's offices, community medical centers and other hospital and medical facilities. Job Responsibilities... 

Precision Epigenomics

Field Sales Representative Job at Precision Epigenomics

 ...patient outcomes and saving lives. Position Summary: As a Sales Representative at Precision Epigenomics, you will be responsible...  ...role, particularly within the biotech, medical device, or pharmaceutical industry, is a significant advantage. A strong interest in... 

Old Navy

Old Navy Manager, Strategic Planning Job at Old Navy

About Old NavyForget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating... 

Trexis Insurance

Inside Claims Adjuster Job at Trexis Insurance

 ...Job Description COMPANY OVERVIEW Trexis and Trexis One Insurance Corporations are headquartered in Franklin, TN with a branch location...  ...SUMMARY Join our dynamic claims team as an Inside Claims Adjuster, where precision, empathy, and efficiency drive every decision...